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Service Market
Our products are exported globally, covering over 30 countries. We offer comprehensive after-sales services including pre-sales, tech support, repairs, parts, and logistics.
Germany
Turkey
Saudi Arabia
Myanmar
Thailand
Malaysia
USA
After-Sales
After-sales requests will be responded to within 24 hours, with round-the-clock communication support
Provide installation, training, troubleshooting, and remote/on-site technical services
Including repairs, replacements, spare parts supply, and international services, ensuring worry-free usage for global customers
Coop Process
Demand matching
Product approval
Quote & contract
Production & QC
Packaging & delivery
After-sales
Enduring alliance
Demand matching
We understand customer needs via call/email/meeting to confirm key info like specs, quantity, and delivery. Tech support: We provide professional advice to help customers choose the best solution.
01
Product approval
We recommend standard or custom products. For OEM clients, we offer drawing, structure design, and sample confirmation.
02
Quote & contract
We provide a formal quote with specs, price, delivery, and payment terms. We sign a contract after mutual confirmation.
03
Production & QC
We manage the production process from raw materials to assembly and testing. We follow IATF16949 quality standards and perform full pre-shipment checks.
04
Packaging & delivery
We use international standard packaging for safe transport. We select the best logistics and provide full tracking to ensure on-time delivery.
05
After-sales
We provide tech guidance, installation manuals, and videos. We respond to issues within 24 hours. We follow up with clients to optimize their experience.
06
Enduring alliance
We offer annual agreements for major clients, assist with market promotion, and provide priority access to new projects for mutual growth.
07
Contact Us
You can reach us in the following four ways, and we will respond to your inquiry within 2-8 hours!
Call us
Send an email
Leave a message
Add WeChat or WhatsApp
